kampung 138Privacy Policy

This page describes what we collect when you use kampung 138 and how we keep that data protected. We at kampung 138 take your privacy seriously — your personal information is encrypted, stored securely, and never sold to third parties. We collect only what we need to verify your identity, process your payments, and comply with financial regulations.

When you access kampung 138 via Android, iOS, or desktop, we collect certain information automatically — such as your IP address, device type, and browser version. We also collect information you provide directly, like your name, email, phone number, and payment details. This data helps us prevent fraud, improve our service, and respond to your support requests.

Our kampung 138 platform is transparent about data use. We do not track your behaviour outside our site, and we do not share your data with advertisers or marketing partners. If you have questions about how we handle your information, our support team is available to explain our practices in detail.

What Data We Collect on kampung 138

Information You Provide Directly

We at kampung 138 collect the following information when you create an account:

Identity information: Full name, date of birth, national ID number (for KYC verification).
Contact details: Email address, phone number, residential address.
Payment information: Bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment), or e-wallet code. We do not store full credit card numbers — payment processors handle card data securely.
Account credentials: Username and password (encrypted using industry-standard hashing).
Verification documents: Photo ID, proof of address. These are encrypted separately and deleted after verification is complete, unless we are required by law to retain them.

Information We Collect Automatically

When you use kampung 138, we automatically collect:

Device and browser data: Device type (Android, iOS, desktop), operating system version, browser type, screen resolution.
Network information: IP address, approximate geographic location (city level only — we do not track precise GPS).
Usage data: Pages visited, games played, time spent on kampung 138, transaction history, login times.
Cookies and tracking: We use session cookies to keep you logged in. We do not use third-party tracking cookies or retargeting pixels.

Data Encryption on kampung 138

We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed using bcrypt, so even our staff cannot see it. Payment data is encrypted separately and processed by PCI-compliant payment gateways.

How We Use Your Data on kampung 138

Our Primary Uses

We at kampung 138 use your data for these purposes:

Account management: Creating and maintaining your kampung 138 account, processing login requests, and resetting passwords.
KYC and compliance: Verifying your identity, confirming your age, and complying with anti-money-laundering (AML) regulations.
Payment processing: Processing deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. Confirming withdrawals and preventing fraud.
Customer support: Responding to your inquiries, resolving disputes, and improving our service based on feedback.
Fraud prevention: Detecting suspicious activity, preventing duplicate accounts, and protecting kampung 138 from abuse.
Legal compliance: Retaining records as required by financial regulators and law enforcement in supported jurisdictions.

What We Do NOT Do With Your Data

We at kampung 138 do not:

Sell your personal data to advertisers, data brokers, or marketing companies.
Share your data with third parties for their own marketing purposes.
Use your data to build profiles for targeted advertising outside kampung 138.
Disclose your gaming activity to employers, family members, or other individuals without your consent.
Retain your verification documents longer than necessary for compliance purposes.

Third-Party Processors

Our kampung 138 platform uses trusted third-party service providers to process payments, send emails, and host our servers. These processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes. Our payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) comply with PCI-DSS standards. Our email service provider sends account notifications and password-reset links only. Our hosting provider stores encrypted backups of your account data.

Our servers may be located outside your jurisdiction — typically in Southeast Asia or Europe. Your data is encrypted both in transit and at rest, so physical server location does not affect your privacy.

Key takeaways

We collect only data necessary for account management, KYC verification, and payment processing on kampung 138.
Your password is hashed; payment data is encrypted and processed by PCI-compliant gateways.
We do not sell your data to advertisers or third-party marketers.
We retain verification documents only as long as required by law.
Third-party processors (payment gateways, email services, hosting) are bound by confidentiality agreements.

Your Rights on kampung 138

You have the right to access, correct, or delete your personal data on kampung 138. To exercise these rights, contact our support team via live chat or email. We will respond within 10 business days. You can also request a copy of all data we hold about you in a portable format (CSV or JSON).

If you request deletion of your account, we will remove your personal data from active systems within 30 days. However, we may retain transaction records and verification documents as required by financial regulations — typically for 5–7 years. We will not use retained data for any purpose other than legal compliance.

Cookies and Tracking on kampung 138

We at kampung 138 use session cookies to keep you logged in and to remember your preferences (such as language or theme). These cookies expire when you close your browser. We do not use persistent cookies or third-party tracking pixels. You can disable cookies in your browser settings, but this may affect kampung 138 functionality.

Data Retention

We retain your account data for as long as your kampung 138 account is active. After you close your account, we retain transaction records and verification documents for 5–7 years to comply with financial regulations. We delete other personal data (email, phone, address) within 30 days of account closure, unless we are required by law to retain it longer.

Contact Us About Privacy

If you have questions about our privacy practices on kampung 138, or if you believe your data has been misused, contact our support team. We are available via live chat, email, or phone in English and Indonesian. Our team will investigate your concern and respond within 5 business days. If you are in Jakarta, Surabaya, Bandung, or Medan, you can also reach us by phone during business hours.

We at kampung 138 are committed to protecting your privacy and maintaining transparency about how we use your data. This privacy policy is effective as of the date shown on this page. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email. Continued use of kampung 138 after an update means you accept the updated policy. If you have any concerns about your privacy on kampung 138, please reach out to our support team — we are here to help.